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Articles

  • Why Coaching Must Play an Integral Role in Leading and Managing in Today's Workplace [ link / PDF ]
    by Beverley Patwell, published by Queens University, May 2013 
     
  • A Case Study: Fostering A Culture of Service Excellence at the City of Ottawa [ PDF ] and
    Fostering A Culture of Service Excellence Presentation [ PPT ]
    Presented by Beverley Patwell, Donna Gray, and Steve Kanellakos. ODNET Conference, Baltimore Maryland October 31, 2011
     
  • Discovering the Magic of Culture Shifts. A Case Study in Large Scale Culture Transformation [ PDF ]
    by Beverley Patwell, Donna Gray and Steve Kanellakos
     
  • TRANSCONTINENTAL MEDIA – Evolving Towards a HR Business Partner [ PDF ]
    by Katya Laviolette and Beverley Patwell

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