When I was first introduced to coaching as practiced by OD professionals, the image that came to mind was Leporello whispering into the ear of Don Giovanni (or was it the other way around?) in Mozart’s opera. But now that I’ve read Bev Patwell and Edie Seashore’s new book Triple Impact Coaching, I know that one-on-one coaching is not the only form of that practice. The coaching process may begin with individual executives, but, synergistically, the well-coached leader, in turn, will use this leadership competency as a way of training his or her team in a similar manner. Like the coach of a football or basketball team who trains individuals and teams in executing his strategies, the organizational coach trains managers and, in turn, his or her teams in working together toward well defined goals. According to the authors, this collaborative approach, and synchronous energy between leader and work teams, has beneficial effects at the individual, team, and organizational level – hence the resulting triple impact.
Full of interesting case studies from three different companies, this book provides the reader with models, concepts, and tools for building individual and collective capacity for leadership and team performance. Since coaching is a process that involves goal setting, action planning, measuring and evaluating progress towards a specific outcome, the training exercises outlined in detail in this book follow similar objectives.
The design of a Triple-Impact Coaching Workshop that takes the reader step-by-step through a series of these exercises over a two-day period. Each exercise includes coaching tips, debriefing guides, reflection questions, and guidelines to additional resources. In these chapters, Triple Impact Coaching is a useful guidebook to help train those who aspire to be coaches.
Leaders, managers, and their coaches can productively use Triple Impact Coaching as an experientially based source of support for training and organizational change. As one reviewer recommends, “ I strongly suggest that you read this book and be dazzled by its simplicity.” And this reviewer, impressed by the myriad of exercises for training and for broadening our conception of the coaching process, fully endorses that suggestion and also warmly endorses this new book as an essential resource for training and for expanding one’s OD practice to include coaching processes.